http://home.wpjam.com/wp-content/plugins/buddypress/bp-forums/bbpress/topic/155 请输入一个名称！ » 帖子：Wordpress Advanced Ticket System zh-CN Sat, 31 Jul 2010 15:00:44 +0000 http://bbpress.org/?v=1.0.2 q http://home.wpjam.com/wp-content/plugins/buddypress/bp-forums/bbpress/search.php http://home.wpjam.com/wp-content/plugins/buddypress/bp-forums/bbpress/topic/155#post-233 日, 31 Jan 2010 20:12:32 +0000 匿名 233@http://home.wpjam.com/wp-content/plugins/buddypress/bp-forums/bbpress/ <p>把 WordPress 转成 ticket 系统</p> <p><a href="http://wordpress.org/extend/plugins/wats/" rel="nofollow">http://wordpress.org/extend/plugins/wats/</a></p> <p>This plugin adds to wordpress the functionnalities of a ticket system. This allows users to submit tickets to report problems or get support on whatever you want. You can customize the status, priority and type of the ticket.</p> <p>WATS offers multiple possibilities for your customers to submit tickets :</p> <p> * through the frontend form (doesn't require any authentication nor registration)<br /> * through the admin site via the shared guest user feature<br /> * through the admin side for all users with a minimum level of contributor<br /> * directly by email</p> <p>WATS key features :</p> <p> * ticket submission through the admin<br /> * ticket submission through the frontend<br /> * ticket assignation<br /> * ticket submission on behalf of users<br /> * mail notification upon new ticket submission<br /> * mail notification upon ticket update<br /> * ticket list filtering and sorting</p> <p>Examples of use of WATS :</p> <p> * technical support system<br /> * customer relationship management system<br /> * software release lifecycle management<br /> * service request system<br /> * helpdesk system </p>